DevOps & Cloud Infrastructure Documentation
Find technical guides, infrastructure procedures, runner documentation, security practices, and API reference material. Service, package, and pricing pages live on the main Assistance website.
Infrastructure
Operations docs
Runners
CI fleet docs
Guides
Playbooks
Reference
APIs and specs
Security
Risk & compliance
Community
Contact docs
Start with documentation
Find technical Assistance docs
Use this docs app after buying or using Assistance services: onboard managed components, request changes, operate runner and infrastructure services, troubleshoot incidents, understand shared responsibilities, and find support paths. Commercial service, package, and pricing pages stay on the main Assistance website.
- Understand the service boundary, intake steps, access needs, and go-live handoff for managed components.
Onboard a managed service
- Maintain CI runner capacity, isolation, hardening, monitoring, and troubleshooting workflows.
Operate runners and delivery
- Find intake, escalation, evidence, and documentation feedback paths for support and security-sensitive changes.
Request a change safely
- Clarify what Assistance operates, what your team owns, and how operational decisions are documented.
Understand responsibilities
Docs hub
Managed infrastructure and data
User documentation for onboarding and operating Assistance-managed databases, Managed Git Server, observability, DNS and certificate responsibility guides, and supporting infrastructure.
Docs hub
Runner and delivery operations
Guides for managed self-hosted runner fleets, CI reliability, release readiness, GitOps practices, and day-2 delivery operations.
Docs hub
Security, AI, and support
Security procedures, AI operations, support workflows, and reference material for teams using Assistance services.
Documentation paths
Onboard, operate, request changes, and get support
These entrypoints are organized around user tasks and Assistance service families, not generic product-reference or sales material.
Onboard
Managed service docs
Start with intake, scope, responsibilities, access, monitoring, and support expectations.
Change
Support workflows
Use escalation and evidence paths before production, security, or support changes.
Operate
Runner docs
Maintain managed runner fleets with hardening, monitoring, and troubleshooting guidance.
Review
Responsibilities
Use the shared responsibility model before changing ownership, access, release, or incident routines.
Getting started
If you are using an Assistance service, start with the task you need to complete now.
- Use the managed service docs to confirm scope, onboarding inputs, ownership, support, and change expectations.
- Open the runner docs when maintaining CI capacity, isolation, monitoring, or troubleshooting workflows.
- Review shared responsibilities before changing permissions, secrets, release ownership, or operational boundaries.
- Use support workflows to route incidents, security-sensitive reports, change requests, and documentation feedback.
Need the next operational step?
Browse onboarding guides, managed infrastructure docs, runner operations, security responsibilities, support workflows, and reference material.