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Growing teams package

S service package

For growing teams with increasing DevOps needs

Comprehensive DevOps and cloud support for teams adding Infrastructure as Code, advanced CI/CD, preview environments, and DevSecOps.

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What is included

Package scope is confirmed before kickoff, including responsibilities, cadence, access, handoff, and exclusions.

  • Everything in XS, plus priority support and escalation paths
  • Advanced Kubernetes networking, service mesh, GitOps, monitoring, and cost recommendations
  • Advanced CI/CD across GitHub Actions, GitLab CI/CD, and Jenkins
  • Terraform, Pulumi, Ansible, and Helm-based Infrastructure as Code practices
  • Dynamic preview environments with PR URLs, seeded data, CI/CD integration, and cleanup
  • DevSecOps scanning and policy practices for containers, dependencies, secrets, and infrastructure

Package feature coverage

These capability summaries show how the commercial package scope changes as you move from essential business-hours support to production-critical SRE coverage.

Dedicated team

Your assigned DevOps experts

Named project management, technical leadership, and engineers who learn your systems and keep continuity across delivery and support.

Middle+ engineers with priority handling and escalation paths.

Communication channels

Stay connected with your team

Slack support, weekly video meetings, monthly reports, and Kanban visibility keep scope, decisions, and delivery evidence clear.

Priority business-hours channel and extended weekly sync.

Kubernetes infrastructure

Production-ready container orchestration

K3s cluster architecture, node pools, networking, ingress, security hardening, updates, and workload operations scaled to the plan.

Advanced networking, GitOps, service mesh, multi-cluster support, and cost optimization.

CI/CD pipelines

Automated build, test, and deployment workflows

Pipeline design for GitHub Actions, GitLab CI/CD, and Jenkins where the plan includes it, covering build, test, image, deploy, and rollback paths.

Advanced multi-stage workflows, caching, release management, and artifact handling.

Infrastructure as Code

Version-controlled, reproducible infrastructure

Terraform, Pulumi, Ansible, and Helm practices for repeatable environments, drift detection, plan review, state handling, and automated validation.

Full IaC implementation for growing delivery teams.

Dynamic preview environments

On-demand environments for every pull request

Automatic PR environments with unique URLs, seeded data, secret handling, CI/CD integration, and cleanup after merge.

Preview environment support for faster review and earlier issue detection.

DevSecOps

Security integrated into delivery

Container, dependency, secret, IaC, and static analysis integrated into CI/CD with policy enforcement and compliance evidence support.

Security scanning and vulnerability workflow implementation.

Observability stack

Monitoring, logging, and tracing

Dashboards, alerts, Prometheus/Grafana foundations, and expanded Loki, Tempo, SLO/SLI, and trend analysis where included.

Standard observability with logging and better alert review.

Consultancy

Architecture and cloud-native guidance

Software architecture, infrastructure architecture, cloud-native, and DevSecOps guidance delivered through the plan cadence.

Extended consultancy including DevSecOps practices.

How this package is scoped

Package pricing only works when the operating boundary is explicit before kickoff.

  1. Step 1

    Confirm systems, repositories, clusters, cloud accounts, and incident expectations.

  2. Step 2

    Agree the package boundary, communication rhythm, access model, and first delivery backlog.

  3. Step 3

    Review monthly evidence, open risks, and whether to stay on the package or adjust scope.

Best for

  • Growing teams with complex deployment needs
  • Organizations requiring Infrastructure as Code practices
  • Teams that need preview environments for faster code review
  • Companies beginning their DevSecOps journey

Plan limitations

  • 24/7 support, guaranteed SLA, emergency support, disaster recovery, full observability, and recurring security auditing require M or custom scope

Common upgrade paths

  • 24/7 support
  • 10-minute critical SLA
  • Senior SRE coverage
  • Full observability
  • Disaster recovery
  • Security auditing