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DNS add-on

DNS changes without surprise outages

Assistance manages DNS ownership, provider configuration, record changes, automation, and migration planning for teams whose delivery or production environments depend on reliable name resolution.

Provider-neutral. DNSSEC and automation where appropriate. Availability language scoped to the provider and operating boundary.

Service playbook

From problem to operating evidence

Main content is structured like a case study: context first, scoped work next, then the operating changes and evidence a team can use after handoff.

Service briefBest-fit use casesWhat Assistance operatesSupported environmentsManagement process

Managed DNS is a supporting infrastructure add-on for platform environments where domain ownership, record changes, delegated zones, failover behavior, and automation need operational discipline. It is scoped around a consulting, platform, or managed-services engagement rather than sold as a generic unlimited DNS hosting promise.

Case-study lens

Scoped

Problem, responsibility, and handoff boundaries before implementation.

Evidence

Dashboards, runbooks, reviews, and operating records over borrowed logos.

Outcomes

Conservative summaries focused on observable operational improvement.

EvidenceSection 01

Best-fit use cases

Runbooks, dashboards, reviews, and handoff material make the work auditable.

Use caseWhy managed DNS fits
DNS ownership is unclearDomains, delegated zones, registrar access, and provider permissions need documented ownership
Migration between providersTTL planning, validation, cutover, and rollback reduce the risk of broken production traffic
Multi-cloud or hybrid routingRecords span cloud providers, edge services, customer networks, and Assistance-operated components
CI/CD or Kubernetes automationExternalDNS, Terraform, or GitOps can automate records without bypassing review controls
Certificate dependencyDNS validation, ACME flows, and certificate renewal depend on reliable DNS access
Operating modelSection 02

What Assistance operates

Responsibilities, response paths, and technical changes are made explicit before work starts.

AreaIncluded responsibility
AssessmentDomain inventory, registrar and provider access review, zone structure, critical records, TTLs, and ownership gaps
Provider setupRoute 53, Cloudflare, Azure DNS, Google Cloud DNS, PowerDNS, BIND, or existing provider configuration where scoped
Change controlRecord changes, delegated zones, validation, TTL planning, rollback notes, and change communication
SecurityDNSSEC planning, access control recommendations, audit logs, least-privilege provider credentials, and registrar lock guidance
AutomationTerraform, GitOps, ExternalDNS, API workflows, and CI/CD integration where they fit the operating model
MonitoringResolution checks for critical records, provider health awareness, and escalation notes for DNS-related incidents

Assistance can operate DNS configuration and change control, but provider SLA, registrar behavior, parent-zone delegation, and customer-owned network paths remain separate responsibilities unless explicitly contracted.

OutcomeSection 03

Supported environments

Expected changes are framed as practical operating improvements, not unsupported guarantees.

  • AWS Route 53
  • Cloudflare DNS
  • Azure DNS
  • Google Cloud DNS
  • PowerDNS
  • BIND
  • Registrar-hosted DNS where API and access controls are suitable
  • Delegated service zones for platform, staging, CI, and internal environments
Operating modelSection 04

Management process

The section clarifies how production responsibilities change once the service is in place.

Assessment step

1. DNS assessment

We inventory domains, zones, providers, registrars, critical records, delegated zones, automation, owner contacts, and current failure modes.

Operating step

2. Target operating model

We define provider responsibilities, access model, naming conventions, TTL policy, DNSSEC posture, automation boundaries, and change process.

What changes

3. Migration or cleanup

Assistance migrates zones, cleans up stale records, introduces delegated zones, or converts selected records to infrastructure as code with a rollback plan.

Assessment step

4. Operate and review

We manage agreed DNS changes, monitor critical resolution paths, review access periodically, and coordinate DNS-dependent certificate or platform work.

Next stepSection 05

Decision points and common questions are made explicit so follow-up work is scoped cleanly.

  • Managed Certificates — TLS issuance, renewal, DNS validation, and certificate hygiene
  • Managed GitLab — Delivery-platform domains, SSH endpoints, registry hosts, and runner callbacks
  • Managed K3s — Lightweight Kubernetes environments that need service DNS and ingress records
  • Managed Prometheus — Monitoring for DNS-dependent platform endpoints
Next stepSection 06

Getting started

Decision points and common questions are made explicit so follow-up work is scoped cleanly.

Request a DNS assessment. We will review ownership, providers, critical records, automation needs, and change-control risks before proposing an operating scope. Request DNS assessment →

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Pricing

Flexible scopes available. if you need custom terms or bundled service pricing.

Per zones
12/zone/mo

Minimum 10 zones — from 120 €/mo

One-time setup fee: 0 €

Managed authoritative DNS with global anycast, DNSSEC, and full API access. Includes monitoring, failover configuration, and traffic management.

Pricing calculator

Select the services you need to estimate your monthly cost.

Databases

from 250 €/mo
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Observability & Ops

from 175 €/mo
from 250 €/mo
from 200 €/mo
from 250 €/mo
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Estimated monthly total

0 €/mo

Does not include server infrastructure costs (compute, storage, egress).

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