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Headless commerce. Zero ops overhead.

Managed Saleor — GraphQL-first ecommerce at any scale. We handle hosting, upgrades, backups, and scaling so your team focuses on building the storefront.

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On-request / scoped service

Managed ecommerce platforms are available on request when they fit a broader platform operations scope.

View scope info

Composable, headless architecture

Saleor's GraphQL API decouples your storefront from the commerce backend. Build with any frontend stack — Next.js, React, Vue, or mobile.

Fully managed operations

Upgrades, backups, scaling, and monitoring handled by us. Your engineers focus on storefront features, not Saleor ops.

EU-hosted, PCI-DSS compliant

Data stays in Europe. Payment flows meet PCI-DSS requirements. GDPR-compliant data processing agreements included.

Service playbook

From problem to operating evidence

Main content is structured like a case study: context first, scoped work next, then the operating changes and evidence a team can use after handoff.

Service briefWhat is Saleor?What we managePricing tiersUse cases

Why headless commerce?

Traditional monolithic platforms (Shopify, WooCommerce, Magento) bundle the storefront, cart, checkout, and backend into one system. That's convenient until you need to:

  • Run the same catalog across a web shop, mobile app, and a B2B portal simultaneously
  • Integrate with an existing ERP or custom pricing engine
  • Move fast on the frontend without waiting for backend release cycles
  • Serve markets with very different UX requirements from one backend

Headless commerce separates your commerce logic (catalog, inventory, orders, payments) from the presentation layer. Your storefront is just a client — it queries the API and renders whatever experience you need.

Case-study lens

Scoped

Problem, responsibility, and handoff boundaries before implementation.

Evidence

Dashboards, runbooks, reviews, and operating records over borrowed logos.

Outcomes

Conservative summaries focused on observable operational improvement.

EvidenceSection 01

What is Saleor?

Runbooks, dashboards, reviews, and handoff material make the work auditable.

Saleor is an open-source, GraphQL-first headless commerce platform with 21,000+ GitHub stars and production deployments at enterprise scale. Key characteristics:

  • GraphQL-native — every capability exposed through a single, well-documented GraphQL API; no REST shims
  • Composable — plug in your own payment gateway, fulfillment provider, search engine, or CMS
  • Multi-channel — separate pricing, availability, and currencies per sales channel from a single backend
  • B2B-ready — draft orders, custom pricing, company accounts, and approval flows built in
  • Python/Django core — mature, well-understood stack with a large ecosystem of integrations

Unlike hosted SaaS platforms, Saleor gives you full ownership of your data and the ability to self-host in any region.

Operating modelSection 02

What we manage

Responsibilities, response paths, and technical changes are made explicit before work starts.

Running Saleor in production involves more than installing the application. We handle the full operations lifecycle:

LayerWhat we do
InfrastructureProvision and maintain VMs or Kubernetes clusters, load balancers, CDN configuration
ApplicationDeploy Saleor API, Saleor Dashboard, and worker processes (Celery)
DatabaseManaged PostgreSQL with connection pooling (PgBouncer), point-in-time recovery
CacheManaged Redis for session state, task queue, and GraphQL query caching
UpgradesZero-downtime rolling upgrades on Saleor minor and patch releases
BackupsDaily encrypted backups with configurable retention; restore drills quarterly
MonitoringPrometheus metrics, alert routing, on-call for P1 incidents
SecurityTLS termination, WAF rules, CVE patching, access control reviews
OutcomeSection 03

Pricing tiers

Expected changes are framed as practical operating improvements, not unsupported guarantees.

TierPriceOrder VolumeSupport
Starter$1,500/moUp to 50k orders/monthEmail
Growth$3,500/moUp to 400k orders/monthSlack + email
EnterpriseCustomUnlimitedDedicated Slack + phone

All tiers include: single-tenant Saleor instance, managed PostgreSQL and Redis, EU hosting, and zero-downtime upgrades.

See the pricing guide for full feature breakdown per tier.

EvidenceSection 04

Use cases

Runbooks, dashboards, reviews, and handoff material make the work auditable.

What changes

D2C brand storefronts

Build a fast, custom storefront (Next.js + Saleor) without the constraints of a hosted platform. Own your data, your URLs, and your checkout flow. Migrate off Shopify or WooCommerce when you outgrow them.

What changes

B2B portals

Saleor's company accounts, custom pricing per buyer, draft orders, and approval workflows make it the right foundation for B2B ecommerce. Connect it to your ERP for catalog and inventory synchronisation.

What changes

Multi-channel retail

Run web, mobile, wholesale, and marketplace channels from a single Saleor backend. Different prices, different currencies, different availability — all managed in one dashboard.

What changes

Headless replatforming

Already have a frontend team? Point them at a Saleor GraphQL API instead of a legacy platform API. Incremental migration is possible: start with catalog and search, migrate checkout later.

Operating modelSection 05

Tech stack

Responsibilities, response paths, and technical changes are made explicit before work starts.

ComponentTechnology
Commerce APISaleor (Python/Django, GraphQL)
Admin dashboardSaleor Dashboard (React)
DatabasePostgreSQL 16
Cache / queue brokerRedis 7
Task workersCelery
SearchMeilisearch or Elasticsearch (optional)
Object storageS3-compatible (media, exports)
CDNConfigurable (Cloudflare, Fastly, or managed)

Payment integrations supported: Stripe, Adyen, PayPal, Braintree, and any Saleor-compatible payment app.

Next stepSection 06

Related services

Decision points and common questions are made explicit so follow-up work is scoped cleanly.

  • Managed PostgreSQL — If you want to manage your Saleor database separately from the application tier
  • Managed Redis — Standalone Redis for session caching and Celery queues
  • DevOps as a Service — Embedded DevOps engineers to help your team build CI/CD pipelines for storefront deployments
  • Cloud Account Management — We manage your AWS, GCP, or Azure account to keep Saleor infrastructure costs optimised

Ready to get started?

Book a quote review or talk to an engineer.

View scope info

Pricing

Flexible scopes available. if you need custom terms or bundled service pricing.

On-request scope
Quoted

Managed ecommerce platforms are available on request when they fit a broader platform operations scope.

Talk to a senior engineer

Need a clearer path for Managed Saleor?

We'll help you understand fit, scope, pricing, and the fastest practical next step for your team.

No obligation • Senior engineer review • Recommendations grounded in your current stack