Dedicated Team
Your assigned DevOps experts
Every plan includes a dedicated team assigned exclusively to your project, ensuring continuity, deep system knowledge, and consistent communication.
Team structure#
| Role | Responsibility |
|---|---|
| Project Manager | Coordinates work, handles communication, tracks delivery, manages priorities |
| Team Leader | Technical oversight, architecture decisions, code reviews, mentoring |
| Engineers | Hands-on implementation, maintenance, troubleshooting, optimization |
Engineer levels by plan#
| Plan | Engineer Level | Expertise |
|---|---|---|
| XS | Middle+ | 3+ years experience, solid fundamentals |
| S | Middle+ | 3+ years experience with advanced tooling |
| M | Senior | 5+ years experience, expert-level problem solving |
Team location#
All engineers are based in the EU, with 95% located in Germany (Ulm). This ensures:
- Timezone alignment with European clients
- GDPR compliance
- Direct communication without language barriers
- Cultural alignment with European business practices
What dedicated means#
Unlike shared support models, your dedicated team:
- Works exclusively on your projects during their allocated time
- Builds deep knowledge of your systems and codebase
- Maintains continuity across sprints and releases
- Develops understanding of your business context
- Provides consistent points of contact
Team continuity#
We prioritize team stability:
- Same team members throughout your engagement
- Knowledge transfer protocols for any transitions
- Documentation of all systems and decisions
- Pair programming to spread knowledge
Available in#
- XS Plan — Dedicated team with middle+ engineers
- S Plan — Dedicated team with priority support
- M Plan — Dedicated SRE team with senior engineers