Know how production recovers before it fails

DR planning starts with business priorities, dependencies, and evidence about how recovery works today.

Helpful inputs:

• critical service inventory, business owner list, customer commitments, and support tiers
• current RTO/RPO expectations, contractual obligations, and acceptable data-loss assumptions
• architecture diagrams, dependency maps, DNS/CDN flows, identity dependencies, and third-party services
• database topology, backup schedules, retention settings, replication status, and restore-test history
• cloud accounts, Kubernetes clusters, IaC repositories, runbooks, monitoring, and alert rules
• incident records, outage postmortems, rollback procedures, and previous DR drill findings
• compliance or customer-security requirements that require backup, restore, retention, or continuity evidence

DR work often supports SOC 2 availability criteria, ISO 27001 continuity controls, customer-security reviews, and internal risk programs. We help implement controls and gather evidence, but auditors, assessors, counsel, and customer contracts determine whether requirements are satisfied.

DR gaps are handled like operational risk: visible, owned, prioritized, and verified.

1. Discover gaps from backup checks, restore tests, dependency mapping, incident reviews, monitoring, and architecture review.
2. Classify each gap by affected service, likely outage scenario, data-loss risk, customer impact, and control area.
3. Prioritize using business criticality, RTO/RPO miss, implementation effort, and available compensating controls.
4. Remediate through configuration changes, IaC, runbook updates, monitoring, access fixes, or architecture changes.
5. Validate with restore tests, tabletop exercises, failover drills, alert checks, or evidence review.
6. Track accepted risks, blocked items, recurring causes, and the next drill date.

A DR plan must work inside the incident process, not sit apart from it.

• service dependency map and criticality tiers
• RTO/RPO recommendations with assumptions and owner decisions
• backup, restore, replication, and failover gap assessment
• prioritized remediation backlog with owners and validation steps
• restore, failover, rollback, and communications runbooks
• tabletop or recovery-drill plan with evidence checklist
• post-test findings, residual risks, and maintenance cadence
• compliance/customer evidence packet where in scope

Boundaries:

• DR planning improves readiness but cannot guarantee zero downtime, zero data loss, or successful recovery under every failure mode.
• Live failover or destructive recovery tests require explicit approval, maintenance windows, rollback plans, and stakeholder notification.
• Third-party providers, contractual obligations, and regulated-data requirements may create decisions outside the technical DR plan.
• Formal compliance conclusions remain with your auditor, assessor, counsel, or customer contract owner.

Customer responsibilities:

• identify critical services, business priorities, contractual commitments, and acceptable recovery tradeoffs
• provide access to cloud accounts, clusters, databases, monitoring, backups, IaC, and current runbooks
• approve RTO/RPO targets, recovery sequencing, production changes, and live-test boundaries
• name owners for application validation, customer communications, and risk acceptance
• maintain runbooks, backups, alerts, and recurring tests after handoff or through an ongoing support plan

• SRE as a Service — reliability engineering and incident operating model
• Security & Compliance — security controls, evidence paths, and compliance readiness
• Security Audit — security assessment with control and recovery-readiness findings
• DevSecOps as a Service — ongoing security engineering and remediation delivery
• Cloud Infrastructure — resilient cloud foundations and migration planning
• Managed PostgreSQL — database operations with backup and recovery posture
• Emergency Response — production stabilization when an incident is active

Start with a DR readiness assessment. We will map critical services, define recovery objectives, and identify the highest-risk gaps in your current recovery path.

Request DR assessment →