Assistance user guides

Onboarding and operations docs for managed infrastructure, data platforms, Managed Git Server, Kubernetes, and supporting DNS/certificate responsibilities.

• Managed infrastructure

  Operate production infrastructure with explicit ownership boundaries.

• Managed PostgreSQL

  Run PostgreSQL with backups, monitoring, access control, and lifecycle operations.

• Managed Git Server

  Use the canonical source-control guide before choosing GitLab, Gerrit, Gitea, or Forgejo.

• Kubernetes operating model

  Plan operated container platforms, migrations, ownership boundaries, and handoff routines.

Security operating models, incident response, access control, secrets, and compliance readiness.

• Access control

  Manage user, service, cloud, runner, and platform permissions securely.

• DevSecOps operating model

  Integrate security into delivery and operations workflows.

• Incident response runbook

  Respond consistently when security or reliability incidents occur.

GitOps, deployment, local development, API governance, and delivery platforms.

• GitOps

  Use Argo CD, Flux, and workflow automation for controlled delivery.

• Deployment

  Plan release readiness and deployment workflows.

• API platform playbook

  Design reliable API surfaces and platform responsibilities.

Metrics, monitoring, analytics telemetry, SLOs, and operational feedback loops.

• SLO observability

  Measure reliability through service-level objectives and evidence.

• Managed OpenSearch

  Operate search, logs, indexed operational data, and lifecycle policies.

• Managed Prometheus

  Operate metrics collection, alerting, dashboards, and SLO evidence.

• Product analytics telemetry

  Collect product signals with privacy and ownership boundaries.

Production AI governance, LLMOps, agent operations, support boundaries, and data workflows.

• Production AI governance

  Ship AI features with controls, evaluation, and operational accountability.

• LLMOps evaluation playbook

  Evaluate model behavior and regressions before production changes.

• Support and security workflows

  Route AI, automation, support, and security-sensitive questions safely.

Contact paths, support workflows, case studies, service catalogs, and customer-facing resources.

• Documentation and DX services

  Improve docs, developer experience, and service communication.

• Case studies

  Browse implementation and migration examples.

• Support workflows

  Find the right path for support, security-sensitive reports, and change requests.